Rejection Email from El Bulli
Surprise: I got rejected trying to secure a reservation at El Bulli, the restaurant that only takes 2,000 reservations a year. I figured it wouldn't hurt to email back, explaining why I really wanted to go, maybe hoping for a cancellation, and again, I got rejected. In poor form, they don't have any English writers on staff, so they use some kind of machine translation that mangles the English language:
From: Restaurante EL Bulli
Date: Mon, Nov 3, 2008 at 4:19 AM
Subject: RE: reservation request
We are living a big problem since there are not enough options for all the people who try to visit us for the first time as well as the customers who wish to return. We try to look for the most possible of solutions and taking the problem with a lot of care and respect, but our capacity for one season is very limited and we are surpassed by the demand that we received even at the first moment.
Now all the reservations are fixed until the end of the season and we do not have any more options but we must confirm all the reservations ten days in advance. We will take care full time to see if there are changes that permit us to find some solutions more. A waiting-list is not possible because it would be endless but, if you wish, we will be at your disposal to check the situation.
We thank you sincerely for all your interest.